Another Mac Fan

Although it's boring and the web is full of people blogging about Apple, I've had a pretty good experience recently. ÊActually it occurred to me that they probably expect people to blog about good service, so maybe I'm playing into theit giant American corporate hands.....

We got an iMac when the 1.83GHz 17" was new. ÊIt was an upgrade from a blue & white, and was supposed to sit alongside an iBook (and later a Powerbook). ÊWe got the Applecare, so I was perversely disappointed when it was pretty reliable - where's the value for money there?! ÊThen in the second half of 2008 a crazy assortment of lines appeared on the screen, as though it had developed bad columns. Ê

I called Apple and they appointed a local repair agent, who sent a courier to collect the machine. ÊFour or five days later and it's back with a new LCD, all repaired. ÊOnly the problem returns a few weeks later. ÊSo it goes back. ÊAnd gets repaired again. ÊSo far, so good. ÊThe screen stayed good for a bit, and then failed again. ÊI spose it was probably some power supply thing, not actually to do with the panel.

Anyway, the repair place suggested I call Apple direct. ÊAnd they replaced the computer. ÊThey replaced the computer! ÊNow we have a shiny new whizz-bang 20". ÊLove it - I got £900-odd quid out of Applecare! ÊAwesome. ÊI will be getting Applecare on all products from now on, and I will be hoping they break down at 2.5 years. ÊBike has been great, been cleaned and come out in the sun. ÊAlso got some Alpinestars Track pants recently. ÊExpecting more confidence. ÊMiserable and gusty and cold today though so I'm not going out.

Am in foreign lands from tomorrow, so looking forward to lots of photography and nice desert. :-)